Total Cabin and Home Maintenance LLC (“TCHM,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Name
• Email address
• Phone number
• Property or service details submitted through forms
• General website usage data (via cookies, analytics, and tracking tools)

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide quotes
• Communicate regarding services, scheduling, and customer support
• Send service-related updates and notifications
• Send marketing communications, promotions, or service reminders via email or text message
• Improve our website, services, and customer experience

By submitting your information through our website, you consent to being contacted by TCHM via phone, email, or text message for service and marketing purposes.

We do not sell your personal information to third parties.

3. Information Sharing

We may share your information with trusted third-party providers that help operate our business and website, including:

• Website hosting providers
• Form and communication tools
• Email and SMS communication platforms
• Analytics and advertising services (such as Google Analytics and Google Ads)

These providers may process your information in accordance with their own privacy policies. TCHM is not responsible for the privacy practices or security of third-party systems.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and support marketing efforts.

These technologies may collect information such as:

• Pages visited
• Time spent on the website
• Device and browser type
• General geographic location (city/region level)

We may use third-party tools including, but not limited to:

• Google Analytics
• Google Ads (including remarketing and conversion tracking)

5. Google Advertising & Remarketing

Our website may use Google Ads and remarketing services to advertise to previous visitors.

This means:

• Third-party vendors, including Google, may display our ads across the internet
• These vendors use cookies to serve ads based on prior visits to our website

You can manage or opt out of Google’s use of cookies by visiting:
https://adssettings.google.com/

6. Data Security & Risk Acknowledgment

We take reasonable measures to protect your information. However, no website, system, or internet transmission is completely secure.

By using this website, you acknowledge and agree that:

• Any information submitted is at your own risk
• TCHM cannot guarantee absolute security of your data
• TCHM is not liable for unauthorized access, data breaches, hacking, or loss of information caused by cyberattacks, third parties, or events beyond our control

7. Third-Party Risks

Our website relies on third-party platforms and services. TCHM is not responsible for:

• Security vulnerabilities in third-party systems
• Data breaches, interruptions, or failures caused by third-party providers

8. Your Choices

You may:

• Request access to your personal information
• Request corrections or updates
• Request that your information be deleted (where applicable)
• Opt out of marketing communications at any time by contacting us or using unsubscribe options (if available)

9. Changes to This Policy

We may update this Privacy Policy at any time without prior notice. Continued use of this website constitutes acceptance of any updates or changes.

10. Contact Information